by Emily Co
May 26, 2011 2:45 pm



Some of you have experienced frustration while trying to redeem your miles. What's the point of being a loyal customer if the airline doesn't seem to appreciate it? Perhaps it's best to reconsider your frequent flier program. The Wall Street Journal cites a study that ranks 24 mileage programs all over the world, judging them by the success rates of redeeming a ticket with mileage, and the winner of all the US airlines is Southwest, which gives seats 99.3 percent of the time. Here is a list to give you an idea of how the US airlines rank among themselves:

  1. Southwest: 99.3 percent
  2. JetBlue: 79.3 percent
  3. United: 71.4 percent
  4. Continental: 71.4 percent
  5. Alaska: 63.4 percent
  6. American: 62.9 percent
  7. Delta: 27.1 percent
  8. US Airways: 25.7 percent

Quick tip: start booking your trips now, because it's going to be harder for customers to redeem their miles this Summer since a lot of the flights are already booked up during this popular travel season. And if you're going to be traveling a lot, you might want to pick an airline with a better mileage program.

The WSJ points out that the study seemed to indicate that it "might be easier to get 'free' tickets using miles on low-fare carriers than it is on big carriers with global networks." If you're looking for a mileage program that will give you a bang for your buck, you might want to go with a budget airline.


http://www.savvysugar.com/